Services

Our first priority is still to offer a good, reliable personal service. As a family owned business, we see this as vital to our ongoing success, and we are always looking at ways to make it easier for you to deal with us.

Our sales staff will provide a friendly and helpful service and respond promptly to your needs. If you require site visits or demonstrations, our sales representatives can give in-depth technical advice.

After a particular product not shown in this catalogue? Give us a call and we will try to source your requirements.

DISPENSER FITTING SERVICE
If you need to change your Dispensers to buy our products, we may be able to supply them ‘Free on Loan’ and may be able to arrange Free Fitting by agreement with the manufacturers. Call our sales team for further details. PRODUCT TRIALS Would you like to see or try a product before making a commitment? Phone our sales office to arrange for a representative to call.

PRODUCT DEMONSTRATIONS
Call our sales team to arrange a no obligation demonstration.

MACHINE WARRANTIES & REPAIRS
Goods supplied are guaranteed in accordance with the terms of the manufacturers warranty, usually a period of 1 year from date of purchase. This covers any fault or failure which can be proved to result from poor workmanship or faulty parts at the time of manufacture. It does not include any problem arising through misuse or lack of reasonable maintenance or care in handling and storage. It also excludes wear and tear and expendable items such as cables, brushes, filters, dustbags, etc. Some machines are classed as Domestic, and their warranty may be reduced or invalid if in commercial use. If your equipment has failed and you feel it could be covered by warranty, phone our sales office, quoting the serial number, date of purchase and our invoice number..